Childbirth Class Cancellation Policy

B. Rooted Wellness is an individually owned business that keeps classes small to create an intimate learning and community-building experience for parents. With the understanding that some things in life are beyond control, I do my best to accommodate you. However, please help me and the other parents in my classes by adhering to the policies below. Thank you for your cooperation.

 

Payment Policy:

Class fees are due upfront in full. Without payment, registration will be deemed incomplete.

 

Childbirth Class Cancellations/Refund Policy:

All fees are non-refundable. We understand that sometimes things are out of our control, but our classes and appointments are semi-private, or private one-on-one so it is essential that clients make their scheduled class/appointment and are on time because that time is reserved just for you. In the event, a change needs to be made we ask that clients call, email, or text at least 48 hours prior to their scheduled time. If contacting us at least 48 hours prior to the appointment time we will allow you to switch to a different class date for semi-private classes, and for private classes will offer you at least three days/times to reschedule class. If we cannot accommodate the reschedule, we do not offer refunds because the original time was scheduled just for you, and we often cannot schedule someone else in your place at the last minute. In the event of a baby coming early you can gift your class to another individual, but refunds will not be given. We ask that you plan classes accordingly. In the event of a no-show, no call, or if you are more than 15 minutes late there will be a $20 rescheduling fee assessed or all monies paid will be forfeited. Full refunds will always be given in the case of pregnancy loss/miscarriage. Please notify me as soon as someone is reasonably able so that I may offer my condolences and your refund. I reserve the right to make case by case exceptions to my discretion.

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Make Up:

If you enroll in The Community Childbirth Class, please choose your class dates carefully to ensure you are able to be present. If you must miss a class, please notify me of your absence at least 48 hours prior to the start of class. If you are unable to attend your scheduled class session, you may request to book for another class date (space permitting), prior to the start of the class.

Once the class has started, we will not be able to complimentary reschedule for any missed days. When given proper notice, I will try to accommodate you by sending class handouts, suggested readings, or videos to supplement learning. I DO NOT send supplemental learning materials for absences with less than 48 hours’ notice.

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Instructor Illness or Emergencies:

I reserve the right to reschedule any classes due to illness or emergencies on my part. The Community Childbirth Classes are pre-scheduled for every third Saturday of the month, so be sure that you have the next dates “penciled in” in case it is needed.

For cancellation, we will give participants the earliest notification possible and offer a full refund or credit, per your wishes. Please know that we are fully committed to your education and will make every effort for you to make up your canceled class or help you enroll in another one. Thank you for your understanding.

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Privacy:

All information provided to B. Rooted Wellness is kept private and never shared. Personal information and email addresses will never be shared with other parties. We will not disclose any information unless you have given your permission for us to do so.

Privacy and confidentiality are always maintained with highest regards at B. Rooted Wellness. All information discussed during class sessions are strictly kept private and confidential.

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Indemnification:

Client agrees to indemnify, defend and hold B. Rooted Wellness, its agents, members, doulas, and representatives harmless from all claims, losses, judgments, damages, expenses and costs (including, without limitation, attorneys’ fees and court costs), whether fixed or contingent, and whether or not adjudicated, arising from or in any way related to: (a) the breach of any of its obligations hereunder; (b) damage to real or tangible personal property of client or any third party as a result of the fault of client and not due to the fault of B. Rooted Wellness its agents members, doulas, or representatives, (c) bodily injury to any party caused by client and not caused by B. Rooted Wellness, its agents members, doulas, or representatives; (d) any breach of representations or warranties regarding services of B. Rooted Wellness made by clients or any other third party; (e) payment of services owed to birthing facility; (f) any unauthorized act or omission of the doulas which may be determined to be binding upon B. Rooted Wellness; and (g) the negligence, recklessness or willful misconduct of the B. Rooted Wellness or its agent, doulas, members or representatives, (h) the aforementioned exceptions of services, including but not limited to, medical monitoring, medical decisions, medical opinion, treatment options, physician services, and medical services.